COVID 19 REsource Page

Page Updated 12/14/2021

COVID-19 Resources

Check back for updates. Contact us for edits or additions


COVID-19 Call Center available 24/7 | +1 (866) 779-6121 or email

Need help? Click here to contact us.

Quick Links

COVID-19 Determination of Extreme Vulnerability Form (EO-21-47)
COVID-19 Vaccine Site Locator
COVID-19 Testing Site Locator
JTA Ride to Health – Free Rides to Vaccine Sites



Increased SNAP Benefits  During Crisis

Open Food Pantries

Fresh Access Bucks


Reemployment Assistance FAQ

Apply for Benefits

Unemployment Application


U.S. Department of Education Releases Webinar, Fact Sheet for Protecting Students’ Civil Rights During COVID-19 Response

Disability Rights Texas Summary of COVID-19 and rights of students with disabilities

USDOE on Accessibility and Civil Rights

Helping Children Cope with Emergencies

Coping After a Disasterpdf icon – A Ready Wrigley activity book for children age 3-10

Financial Assistance

Call the United Way at 2-1-1


AHCA COVID-19 Resource Page

Expansion of Medicaid LTC Provider Qualifications

Medicaid Provider Flexibilities Update

Emergency Background Screening Update

Mental Health

Stress and Coping (CDC)

Disaster Distress Helpline

National Domestic Violence Hotline

Behavioral Health Treatment Services Locator

Coping with a Disaster or Traumatic Event

Coping with stress during an infectious disease outbreakpdf iconexternal icon

Taking Care of Your Behavioral Health during an Infectious Disease Outbreakpdf iconexternal icon

Emergency Responders: Tips for taking care of yourself

Disaster Technical Assistance Centerexternal icon (SAMHSA)

Social Security

Social Security Updates

Ticket to Work

Governor DeSantis Executive Orders

EO 20-95 Suspension of Fees on SBA Loans

EO 20-94: Mortgage Foreclosure & Eviction Relief

EO 20-93: Reemployment Assistance Program

Frequently Asked Questions re: Essential Services & Activities

EO 20-92: Amends Essential Services & Activities

EO 20-91: Essential Services & Activities

EO 20-83: Protections for Vulnerable Populations

CDC/ Florida DOH Resources

FL Dept. of Health COVID-19 Surveillance Dashboard

CDC Infection Prevention Guidelines

CDC Stress & Coping Tools During COVID-19 Outbreak

COVID-19 Emergency Requisition Request Form

County Emergency Management Contacts

COVID-19 Daily Statistics

Homemade Cloth Face Covering Guidelines

Social Media Accounts

CIL Jacksonville

City of Jacksonville (Facebook)

City of Jacksonville (Twitter)

Governor Ron DeSantis (Facebook)

Departments of Health by County

Baker County Department of Health

Clay County Department of Health

Duval County Department of Health

Nassau County Department of Health

St. Johns Department of Health


Find your CIL

Internet resources:

Xfinity WiFi Free For Everyone:

Xfinity WiFi hotspots located in businesses and outdoor locations across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers.

For a map of Xfinity WiFi hotspots, visit Once at a hotspot, consumers should select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.

Comcast Internet Essentials Free to New Customers:

Now it’s even easier for low-income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program.

New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

You qualify if:

You are eligible for public assistance programs such as the National School Lunch Program, Housing Assistance, Medicaid, SNAP, SSI and others.

You do not have outstanding debt to Comcast that is less than a year old. Families with outstanding debt more than one-year-old may still be eligible.

You live in an area where Comcast Internet service is available.

You are not an existing Xfinity Internet customer and have not subscribed to Xfinity Internet in the last 90 days.

Apply here:

Once approved it takes 5-7 business days.


Charter Communications, Spectrum’s parent company, announced Friday that beginning March 16, it will make its services available for free for 60 days to households with K–12 and/or college students who do not already have internet through the company. Optional in-home Wi-Fi service at $5/month.

Free Internet modem

High-speed Internet at 30 Mbps

No data caps

No contracts

You can qualify for this offer if you:

Have a student of qualifying age at your service address with remote education needs

Have not subscribed to our internet services within the past 30 days

Call (855) 243-8892 to sign up for this offer. 


Free Internet & Communications Providers


AT&T has expanded eligibility for its low-cost internet program & new customers get 2 months of free service. In addition to SNAP recipients, the expansion covers households participating in the National School Lunch Program & Head Start.

Learn more and apply here –

Unlimited AT&T Home Internet:  All AT&T consumer home internet wireline customers, as well as Fixed Wireless Internet, can use unlimited internet data. Additionally, we’ll continue to offer internet access for qualifying limited income households at $10 a month through our Access from AT&T program. We’ve expanded eligibility to Access from AT&T to households participating in the National School Lunch Program and Head Start. Additionally, we’re offering new Access from AT&T customers two months of free service.

Additionally, to help keep families connected during this uncertain time, AT&T is also funding 60 days of free access and unlimited usage of Caribu, a video-calling application that allows family members to read, draw, and play games with one another while in distant locations. The Caribu application, which integrates children’s books, coloring activities, and games will be available to families across the country and around the world, free of cost, for the next two months.

Cox Communications

New customers will receive their first month of service free. Offer available through May 12, 2020. Remote customer service support at no charge between now and May 12, 2020. In-home modem included.

$9.95 per month (plus taxes)

10 Mbps

No term commitment

No deposit

No installation fee

Effective Monday, March 16, Cox Communications is providing:

Limited-time, first two months free of Connect2Compete service, $9.95/month thereafter

Until May 15, 2020, we are providing phone and remote desktop support through Cox Complete Care at no charge to provide peace of mind and ease for technology needs

Resources for discounted, refurbished equipment through our association with PCs for People

A Learn from Home toolkit for schools, including instructions on how to fast-track eligible students without internet access Download toolkit

Offer expires 5/15/2020. Cox Complete Care in-home support excluded. Program eligibility and other restrictions apply. Learn more at

To Qualify: Families with K-12 children who are eligible for the National School Lunch Program, SNAP, and/or TANF; who receive Tenant-Based Vouchers, Project-Based Vouchers or Section 8 Project-Based Rental Assistance (PBRA); and/or who live in Public Housing

Apply for service:



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