As you may be aware, JTA intends to modify the current Connexion Plus service, which is provided through a contract with UZURV. While riders have not yet been formally notified, JTA has indicated that beginning February 1, the service will transition back to a shared-ride Connexion model. This is concerning to many riders, as Connexion Plus was implemented specifically to address longstanding issues with on-time performance and quality of service for individuals with disabilities.
JTA leadership has shared this information with select members of the Jacksonville Transportation Advisory Committee (JTAC). The committee will be holding a meeting next week where JTA will present these changes and where critical feedback from the disability community will be shared. There is strong interest from riders and advocates in providing input before the changes are implemented.
To support transparency and engagement, I am sharing the upcoming JTA public meetings scheduled for January, along with information about the next JTAC meeting on January 12, 2026, from 4:00–6:00 p.m., where these changes will be discussed.
The JTA point of contact for feedback regarding these changes is:
Thomas Caulder – TCaulder@jtafla.com
Please feel free to share this information with anyone who may be impacted. We would also welcome the opportunity to meet with you at your convenience to discuss these concerns further. You can count on our continued collaboration and support as advocates for accessible, reliable transportation.
Several individuals have expressed interest in voicing their concerns and providing feedback to JTA. To support that effort, I am sharing a list of public meetings scheduled for January where riders will have the opportunity to attend and offer input, along with information about the next Jacksonville Transportation Advisory Committee meeting and contact information for JTA staff who is the point of contact for feedback regarding the anticipated changes.
To support continued engagement, awareness, and advocacy, we're sharing the following upcoming public meeting where individuals may attend, ask questions, and offer valuable feedback:
Jacksonville Transportation Advisory Committee Meeting
- Monday, January 12, 2026
- 4:00pm - 7:00pm
- Jacksonville Regional Transportation Center, Board Room 341 – 3rd Floor
- 100 LaVilla Center Drive, Jacksonville, FL 32204
- JTA will have a presentation on the changes at this meeting.
Mayor's Disability Council Planning Meeting
- Tuesday, January 13, 2026
- 10:00am - 4:00pm
- Jacksonville Downtown Public Library
- 303 North Laura St, Jacksonville, FL 32202
- Note: This is an all day planning meeting with the JTA portion timing being TBD at this time. If planning on attending, please reach out to Disabled Services Department @ 904.255.5466.
City Council Regular Meeting
- Tuesday, January 13, 2026
- 5:00pm - 9:00pm
- Council Chamber, City Hall
- St. James, 117 W. Duval St., Jacksonville, FL 32202
JTA Board Meeting
- Thursday, January 22, 2026
- 2:00pm - 4:00pm
- Jacksonville Regional Transportation Center, Board Room 341 – 3rd Floor
- 100 LaVilla Center Drive, Jacksonville, FL 32204
- Note: A virtual participation link will be posted on the JTA website by 5:00 PM on January 19, 2026.
JTA Public Forum Meetings Additional Meetings For Public Comment
- Tuesday, January 13, 2026 • 10:00 am – 12:00 pm • 5:30 pm – 7:30 pm • Legends Center • Double Classroom • 5130 Soutel Drive • Jacksonville, FL 32208
- Wednesday, January 14, 2026 • 3:00 pm – 5:30 pm • Regency Square Public Library • Community Room B • 9900 Regency Square Boulevard • Jacksonville, FL 32225
- Thursday, January 15, 2026 • 1:00 pm–3:00 pm • Regency Square Public Library • Community Room B • 9900 Regency Square Boulevard • Jacksonville, FL 32225
To help us with advocacy for this issue, please leave your feedback at 904.399.8484 ext. 319 (voice message line).
Thank you for helping ensure this information reaches all those who may be impacted.
Click here for news coverage by First Coast News!
Kind regards,
CIL Jacksonville
