Free Tax Preparation

in partnership with the United Way of Northeast Florida

Real Sense Tax Preparation

Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program. In partnership with United Way of Northeast Florida's RealSense Prosperity Campaign, CIL will be offering free tax preparation.

Tax Preparation is available Tuesdays and Thursdays (9:00AM to 4:00PM) at CIL Jacksonville, beginning February 1st.

Booking Your Appointment is Fast and Free

Visit the RealSense Scheduling Page
Select Tax Prep Site
Select Service (see below for services available)
Select Appointment Date

RealSense Services

ASL Drop-Off VITA Tax Prep

This service is specifically for taxpayers that require an American Sign Language (ASL) interpreter: Taxpayer will complete the intake/interview process at the site. The taxpayer will leave the required copies of identification, social security number, and tax documents with the tax preparer. The taxpayer and interpreter will wait outside of the building while the return is being prepared. The tax preparer will come to the taxpayer and interpreter to address any questions during the tax preparation and review processes. After the taxpayer reviews and signs the tax return, it will be transmitted to the IRS for processing.

Drop-Off VITA Tax Prep

Taxpayer will complete the intake/interview process at the site. The taxpayer will leave the required identification, social security number, and tax documents at the site where the return will be prepared. The tax site will schedule an appointment for the following Tuesday or Thursday. At this second appointment, the taxpayer will review and sign the tax return and collect their tax documents. The return will not be sent to the IRS until it is signed by the tax payer. *A face covering is required to be worn while interacting with staff and at the tax site. **The taxpayer will be contacted via telephone if the tax preparer has questions or needs additional information.

Traditional VITA Tax Prep (1 Year Tax Filing)

Face-to-face preparation. CDC Guidelines apply. Appointment Only at select sites.

File Independently

If you feel comfortable preparing your own return, MyFreeTaxes.com remains available 24/7 for self-filing simple returns at no cost. It provides phone, email and chat support for any questions you might have during the preparation process.