Free Tax Preparation

in partnership with the United Way of Northeast Florida

Real Sense Tax Preparation

Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program. In partnership with United Way of Northeast Florida’s RealSense Prosperity Campaign, CIL will be offering free tax preparation.

Tax Preparation is available Tuesdays and Thursdays (9:00AM to 4:00PM) at CIL Jacksonville, beginning February 2nd.

Booking Your Appointment is Fast and Free

  1. Visit the RealSense Scheduling Page
  2. Select Tax Prep Site
  3. Select Service (see below for services available)
  4. Select Appointment Date

Please note: Appointment times will be added as they become available at each tax site. Please check back often.

Questions? Email wesleyj@uwnefl.org or dial 2-1-1


You must bring the following items to your appointment:

  • Driver’s license or other photo I.D.
  • Bank account information for direct deposit of any refund(s)
  • Social Security cards for yourself, your spouse (if applicable) and any dependents
  • W-2 from each employer (no pay stubs)
  • Documentation of all other income
  • Form 1095-A if you received health-care coverage through the marketplace

Please note: If filing a joint return, both spouses must be present to sign and submit your return.


Other important information:

  • We are currently not performing any returns with Bitcoin or any form of Virtual Currency
  • If you feel comfortable preparing your own return, MyFreeTaxes.com remains available 24/7 for self-filing simple returns at no cost. It provides phone, email and chat support for any questions you might have during the preparation process.
  • If you have already filed your tax return and are concerned about the status of your refund, please check the IRS Where’s My Refund webpage.

Federal Filing Deadline

The filing deadline to submit 2021 tax returns or an extension to file and pay tax owed is Tuesday, April 18, 2023, for most taxpayers.

Two people working on taxes turn to the camera and smile
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CIL Jacksonville

2709 Art Museum Drive

Jacksonville, Florida 32207

904-399-8484 (Voice/TTY)

Copyright © 2023 CIL Jacksonville

CIL Jacksonville is a nonprofit 501(c)3 tax-exempt organization EIN 59-1842440

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