Free Tax Preparation

in partnership with the United Way of Northeast Florida

Real Sense Tax Preparation

Tax season doesn’t have to be complicated. We are here to help. RealSense provides free tax preparation services to qualified families and individuals at locations throughout six Northeast Florida counties through the Volunteer Income Tax Assistance (VITA) program. In partnership with United Way of Northeast Florida's RealSense Prosperity Campaign, CIL will be offering free tax preparation.

Tax Preparation is available Tuesdays and Thursdays at CIL Jacksonville, beginning February 6th.

Booking Your Appointment is Fast and Free

  1. Visit the RealSense Scheduling Page
  2. Select Tax Prep Site
  3. Select Service (see below for services available)
  4. Select Appointment Date

Please check in 15 minutes before the appointment for the intake and interview process, or 

Before you arrive, please complete, download, and print the intake form. 13614-C Intake Form

Bring to appointment

  1. Completed intake form
  2. Current photo IDs (you and your spouse, if any)
  3. Social Security cards for all persons on the return
  4. All applicable tax documents, such as: W2, 1099R, 1099SA, 1095A, Social Security
  5. Any letter received from the IRS, such as: IP PIN after identity theft
  6. IF direct deposit is desired
  7. Bring a check or printed letter from the bank with the routing and account number


Schedule C filers (self-employed) must have

·       Tallied summary of expenses

·       Mileage log entries

·       Documents supporting income received

If filing a joint return, both spouses must be present to sign and submit your return.


Other important information:

  • We are currently not performing any returns with Bitcoin or any form of Virtual Currency
  • If you feel comfortable preparing your return, MyFreeTaxes.com remains available 24/7 for self-filing simple returns at no cost. It provides phone, email, and chat support for any questions during preparation.
  • If you have already filed your tax return and are concerned about the status of your refund, please check the IRS Where’s My Refund webpage. After a return is transmitted and accepted, the tax site cannot track your refund
  • If you file jointly with a spouse, you must not create separate appointments. 
  • If you must file for multiple years, do not create an appointment for each tax year. Specify in the notes or contact the site with which years. 
  • All duplicate appointments will be removed. Failure to follow the procedure may cause you to lose your appointment. 

Federal Filing Deadline

The filing deadline to submit 2023 tax returns or an extension to file and pay tax owed is Monday, April 15, 2024, for most taxpayers.

Two people working on taxes turn to the camera and smile
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